Shipping Info
Processing Times
All regular orders (i.e. not our Advent Calendars) are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Shipping Costs & Times
Yeah, The Beers! is proud to offer free standard shipping on all of our products, and optional $15 flat rate express shipping on the first item in your order, plus $5 per additional item in your order thereafter. Flat rate express shipping does not apply to Advent Calendars. While we have a strong preference for Australia Post, at times we may utilise alternative courier options available to us via Starshipit to secure the fastest and most cost effective postal and courier services including Fastway Couriers, DHL, Toll, amongst others.
It’s reasonable to expect your delivery within 5 business days, though as we’ve seen in recent times, shipping times can vary widely for reasons beyond our control. This may be due to COVID-19 outbreaks, or simply busier times throughout the year such as Christmas. We ask for your patience and understanding during these times.
See Australia Post Parcel Post lodgement dates for delivery before Christmas 2022.
Advent Calendars
For our Advent Calendars, we’d hate for anybody to not be able to start on 1 July or 1 December, so we will do our best to work with a range of logistics companies to ensure it’s in your hot little hands before then. If there are any delays, we’ll do our best to communicate them.
Just a heads up, Advent Calendars are a pre-order product, with processing and shipping happening from two weeks out from the intended start date (you know, once our crazy team has finished all that hand-packing!)
Shipping Areas
At this stage, we only offer shipping domestically. International pals, stay tuned as we’d love to explore the possibility of expanding our shipping service internationally in future.
Shipping Address
Do make sure you provide an accurate shipping address as we do not take any responsibility for deliveries to incorrect addresses.
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please email us at cheers@yeahthebeers.com with your name, email address, phone number and order number, and we will look into it for you.
Legal Responsibility
As per Australian laws, it is an offence to supply alcohol to minors under the age of 18. It is a requirement, by law, that the recipient of our products is of 18 years of age and able to supply photo identification on receipt, if requested by our delivery partners.
We and our delivery partners reserve the right to withhold a delivery if no one is home, photo identification is not supplied or the recipient is intoxicated.
Refunds and Returns
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please review our Returns Policy for full details on what can and cannot be refunded.
In the event that your order arrives damaged in any way, please email us as soon as possible at cheers@yeahthebeers.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at cheers@yeahthebeers.com